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Do Clay Credits Affect the Auto-Run Feature of Our Table?

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If we run out of Clay credits, and then add more to our account, does the table resume running? The table is set to auto-run.

Do Clay Credits Affect the Auto-Run Feature of Our Table? | Clay

5 comments

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Yes, when you purchase additional credits through either a top-up or plan upgrade, your table will resume auto-updating if auto-update is enabled.To better manage your credit usage, you can: 1. Turn off auto-update while building your table and only enable it when you're ready to launch 2. Test enrichments on a few rows before updating the entire table 3. Control auto-update settings by clicking the three dots next to your table name and selecting "Auto-Update Columns" Sources: How can I get more credits if I run out? - FAQ | Clay.com Guide: Ways to save Clay credits | Clay University
Jonathan P.
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Does this take some time to restart? It has not restarted for us yet. This is the table: https://app.clay.com/workspaces/265878/tables/t_mcooHK5V45pK/views/gv_A6eUhJMpFox5
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Stefano
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Hi Jonathan, When you run out of credits, you'll need to re-run your column to ensure it continues processing. To avoid spending extra money on rows that have already been found, I recommend selecting the option "run all rows that haven’t run or have errors" when re-running a column. This will help prevent wasting credits on data you already have! https://downloads.intercomcdn.com/i/o/w28k1kwz/1288966634/bb32af695606eb4c0d38fe643a46/CleanShot+2024-12-09+at+13_19_00%402x.png?expires=1733769900&signature=3902508c9aa600f2d5dac9573b987d1c06089e4f107971dbef36abe957b2265a&req=dSIvHsB4m4dcXfMW1HO4zX2seJmlVt0wm6UNUldphw1sRopMJe318VhM2MTZ%0Aa%2BVq%0A
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Hi Jonathan P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: