Troubleshooting: 'Nothing to Show' Issue with 9000+ Company Contacts for Table Transfer | Clay

Troubleshooting: 'Nothing to Show' Issue with 9000+ Company Contacts for Table Transfer

My column where I’ve ran find contacts for over 9000 companies is showing as ‘nothing to show’ and I’m trying to write them all to a new table

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13 comments

Alex B.
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https://app.clay.com/workspaces/12553/tables/t_y5MwrLQWpGEJ/views/gv_e6BDKSPzy4wo
Clay Team
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Hey Alex! Taking a look. Any specific search parameters?
Alex B.
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When I click into the found contacts, no one shows up, the search parameters on the enrichment was just job titles to include and exclude
Clay Team
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Hmm, looks like you have a row filter applied to only show 2000 rows at a time.
Clay Team
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Besides that, are there any title variations you can add here to potentially increase coverage? Like CEO and Chief Executive OfficerI'm testing in a different view with Find People since it's a similar query.
Alex B.
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Sorry this was added after I messaged. The column is the 12th one along called ‘find contacts at company’, so for some companies it’s found ‘10 profiles’ but none of the contacts are showing in that column
Alex B.
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I’ve removed the row filters
Clay Team
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I'll check that one. I ran this test and it says there are several leads but not sure what companies may have a lot of people with the same/similar title
b59bc94a-1f25-448e-b45b-a3309dc17765.png(91 kB)
Alex B.
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Yes if you run the find people tab, it will work, as it’s a fresh search, but this was a specific ‘find contact’ enrichment per company, not a search based on all table data - I had read on a conversation on slack that this was more accurate to get better coverage
Clay Team
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Yup, looks like a separate issue about coverage but will report it. Do you recall if the table was ever deleted and then restored? Looks like all enrichment columns have the same issue
Alex B.
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That did happen yes
Clay Team
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Got it! Will check if this could be related then, where the integrations got broken when they got restored. The only way around this, based on a similar experience, is to duplicate each enrichment column and run again :/
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Clay Team
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I'll DM you more, since I did have to consider a few things beforehand.