Dear Clay Team, we still receive unknown errors with ai and claygent. Can you help us out pls! Its been days again. Thank you!
I'm sorry you're experiencing ongoing issues. Let's troubleshoot: 1. Check your OpenAI API key: Ensure it's correct at https://platform.openai.com/account/api-keys and update it in Clay if needed. 2. Verify your OpenAI plan: For reliable use, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. Check your usage tier at https://platform.openai.com/settings/organization/limits. 3. Clear browser cache: This can resolve persistent error messages. 4. For Claygent issues: • Use specific, well-defined search queries • Break large data requests into smaller batches • Check your network connection stability If problems persist, please request human assistance by clicking "Talk to a person" for further support.
Philip - Do you mind sending the link (url) to the table so we can take a look?
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