Help Needed: Bypass Google Block for Clay Document Integration

Hello crew, I am trying to connect Clay with my Google account so I can use the ‘Create Document’ integration. Unfortunately, Google blocks my Clay account. Any idea on how to bypass this? Thanks 🙏

12 comments

Channeled
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To connect your Google account to Clay for the 'Create Document' integration, follow these steps: 1. Go to your Clay settings by clicking your profile picture in the top-right corner and selecting "Settings". 2. In the sidebar, click on the "Connections" tab. 3. Click "Add Connection" and choose Google Docs from the list. 4. Sign in to your Google account through the authentication process. If you're still experiencing issues with Google blocking your Clay account, you may need to review your Google account settings or permissions. If the problem persists, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Managing integration accounts | Documentation | Clay University Connect an Account Google Docs integration | Documentation | Clay University
Anaum K.
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Hello Igor! Thank you for reaching out! Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Igor
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Thanks for the prompt response Anaum K. - I managed to connect Google Sheets but not Google Docs. Looking forward to have this resolved. In the meantime - sending good vibes 🙃
Anaum K.
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No problem! We expect it to go live by the end of this week. I’ll circle back here as soon as it’s shipped. Thank you so much for your patience—let me know if there’s anything else I can do in the meantime! Sending good vibes to you too :)
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Igor
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Hey Anaum K. 🙋‍♂️ Any updates on this? My credits expire on May 24 so I am a bit under pressure. Thanks!
Anaum K.
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Hey Igor! I’ll let you know as soon as the fix is live! As a one-time exception, I’m happy to extend your credits for an additional month.
Igor
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Thanks Anaum K. that makes sense. I assume the reminaing 7k credits will be valid for another month. Appreciate the flexibility 🙏. Cheers, Igor
Owen C.
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Of course Igor, let us know if you have any other questions or concerns. :)
Igor
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Anaum K. it seems as if my credit extension has not been granted (yet) Sending this for visibility!
Anaum K.
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Hey Igor! You can go ahead and ignore that message—I’ll make sure your remaining credits are rolled over. Let me know if you need anything else!
Igor
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Sounds good Anaum K. I trust you more than I trust Clay’s interface 😉 All I can say right now is enjoy the weekend 🥳! Thanks 🙏
Anaum K.
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You too! Hope you have an amazing weekend 😊