Urgent Help Needed: Retrieve Locked Clay Account Templates

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[URGENT] Hey guys, my friend’s account just got locked as she was using a free clay account. it had important clay tables. anyway I can retrieve those templates of tables that were built

3 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Tanvi R.
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Hi Ankit, thanks for reaching out. Your friend must unlock the account to be able to access those Clay tables. If some of those tables were shared as templates, then you will be able to copy the template and save the table to your workplace.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 🔒[private user].

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Tanvi R.
·
·
Hi Ankit, thanks for reaching out. Your friend must unlock the account to be able to access those Clay tables. If some of those tables were shared as templates, then you will be able to copy the template and save the table to your workplace.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 🔒[private user].