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Request for Affiliate Support and Workspace Attribution

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who here is responsible for any affiliate related issues? can you please attribute this workspace to me: 444705 they signed up using my link but it did not trigger anything in the backend i have already DM’ed someone from your team multiple weeks ago

Request for Affiliate Support and Workspace Attribution | Clay

4 comments

· Sorted by Oldest

Channeled
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I understand you're having an issue with a referral that didn't work as expected. Here's how we can help: 1. First, verify that the person who used your referral link (for workspace 444705) has subscribed to a paid plan. This is necessary to redeem the credits. 2. You can check the status of your referrals by going to your workspace settings and clicking on "Referrals". 3. If you've confirmed that the link was used correctly and the account is subscribed, but the credits weren't awarded, we'll need to look into this further. If you need additional assistance, please request to speak with a human agent in this chat by clicking on "Talk to a person". They can investigate the specific details of your case and help resolve the referral issue.
Source: Workspace administration documentation | Documentation | Clay University
Ravi T.
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No
George D.
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Hey Ravi - Can you please fill out this form? It’s for manually attributing referrals that didn’t register due to technical issues. Thank you for your help
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.