Clarification on Affiliate Payouts Timing and Frequency

Elliot N. · 2025-11-25T16:41:05.871Z

Got affiliate payouts just saying ”due now” since a few days, arent payouts on mondays typically?

Clarification on Affiliate Payouts Timing and Frequency | Clay

Clay Support
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We review and approve payouts on a weekly basis, not specifically on Mondays. [1] Your affiliate payments need to pass our 30-day waiting period first, then we review them weekly for approval before depositing to your PayPal account. [2] The "due now" status likely means your payments have cleared the waiting period and are in our weekly review queue.
Clay Support
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Is that what you were looking for?
Elliot N.
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What days do you go through and approve, its annoying bookkeeping wise when its random
Clay Support
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Unfortunately, our sources don't specify which exact day of the week we review and approve payouts. [1] We only confirm that we review and approve payouts on a weekly basis after the 30-day waiting period. [2] I understand this makes bookkeeping challenging when you can't predict the exact timing.
Clay Support
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Did that answer your question?
Elliot N.
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No
Clay Support
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I understand the frustration with the unpredictability, so I’m connecting you with a human agent who can assist you further.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Yash M.
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Hi Elliot - thank you for your patience here. Could you confirm if it has been over 30 days since a plan was purchased using your affiliate link? Our team will generally process payments on the first Monday after the 30 day wait period.
Elliot N.
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Yes more than 30 days
Yash M.
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Got it. Any chance you could share your affiliate link here, the email associated with it and a screenshot of your payout dashboard in rewardful? I can then escalate this to our team internally. Thank you!
Yash M.
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Thanks Elliot - escalating this with our affiliate partner ops team and will keep you posted as soon as I hear back from them. Thanks again for your patience!
Yash M.
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The team got back and it can take upto 1 week after the 30 day period to process the payment. Could you confirm you've already waited a week post the 30 day wait period? Thanks!
Elliot N.
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Yes i have
Yash M.
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Gotcha - I've relayed all the information to the team and we will get back to you with next steps as soon as we hear back from them. Thanks for your patience with this.

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