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Request to Restock Credits Due to API Key Glitch

Kasper Ruby Hallberg

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Hey team - All of my credits got used on a claygent search. I changed it to my own API key, but it seems to have some kind of glitch where is turns it back to the clay credits. Can you restock the credits to my acc?

Request to Restock Credits Due to API Key Glitch | Clay

4 comments

· Sorted by Oldest

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When using your own API keys for services, you should not be charged Clay credits for those specific actions. To ensure your own API key is properly set up: 1. Go to your profile picture in the top right corner 2. Navigate to Settings 3. Go to the Connections section 4. Verify your API key is correctly configuredIf you've already been charged credits due to this issue, you'll need to request help from a human agent to review your account and address any incorrect credit charges. Please explicitly ask for a human agent in this conversation to assist with reviewing your credit usage. Source: Guide: Ways to save Clay credits | Clay University
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Hi Kasper Ruby Hallberg! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
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Hi Kasper Ruby Hallberg! This thread was recently closed by our Support team. If you have a moment, please share your feedback: