To fix your "Enrich person" action stuck in "Queued..." status:
1. Click the column header of the queued enrichment column
2. Hover over "Run column" in the dropdown that appears
3. Select "Force" to jump start the column run
Alternative solutions:
** Try a hard refresh: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
** Click on individual cells showing "waiting for inputs" and select "re-run this cell"
** Toggle *auto-update off and on again
No additional charges apply when re-running these rows . If you need further help, request human assistance by clicking "Talk to a person."
Jacob - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Hi, just sharing a quick update. We've been monitoring for a while, and seeing better results with column runs. We've closed the incident posted on https://status.clay.com/, as you may have seen if you're subscribed there. Thanks for your patience with us as we worked through it. Please let us know if you still have trouble.