Issue with Deleting Leads from Campaign and CCing Users

Jerry O. · 2025-12-08T18:40:16.447Z

I'm unable to delete folks from this Lead campaign: https://app.clay.com/workspaces/646328/workbooks/wb_0t6p6v274UZZGviR5i8/tables/t_0t[…]p/views/gv_0t6ylw2geYX2M2fa2Gd?sidebarAction=openCommandCenter (https://app.clay.com/workspaces/646328/workbooks/wb_0t6p6v274UZZGviR5i8/tables/t_0t6ylw2gPdGf6qZV7Up/views/gv_0t6ylw2geYX2M2fa2Gd?sidebarAction=openCommandCenter) also, can I CC folks for this?

Issue with Deleting Leads from Campaign and CCing Users | Clay

Clay Support
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To delete leads from your campaign, go to the campaign's lead table, select the checkboxes next to the leads you want to remove, then bulk delete them.
Regarding CC functionality - I don't see specific info about that feature in our docs. Could you clarify what you mean by "CC folks" for the campaign?
Clay Support
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If you still need help deleting leads or understanding the CC functionality for your campaign, I’m here to assist. Would you like to provide more details about what you mean by "CC folks" or any other issue you’re facing?
Jerry O.
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When I do that they don’t delete
Clay Support
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This could be a permissions issue. Check if you have Editor or Admin role - only these roles can delete records from tables. [1]
If you have the right permissions and it's still not working, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot this issue. Let me know if Sculptor helps or if you're still having trouble after trying it.
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help with deleting leads or using Sculptor to resolve this, I’m here to assist. Would you like to share more details about what happens when you try to delete or use Sculptor?
Jerry O.
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I have admin access
Jerry O.
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Can a human chime in, feels like a bit
Jerry O.
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Bug
Clay Support
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Since you have admin access, the deletion should work. This might be a technical issue with the campaign table itself.
Try using Sculptor (the AI tool in the top-right corner) to help troubleshoot why the bulk delete isn't working on your campaign leads. It can help identify what's preventing the deletion.
Let me know if Sculptor helps resolve this or if you're still having the same issue after trying it. [1]
Clay Support
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Did that answer your question?
Jerry O.
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No
Clay Support
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I'm connecting you to one of our human agents who can assist you further with this issue.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
LuisArturo
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Hey there Jerry thanks for reaching out, taking a look here, can you let me know if there is a specific lead here you are trying to remove so that we can check here and see what is going on?

19 comments