Inquiry About Blank Results from Ocean.io Lookalike Search

Hello! I ran an ocean.io look alike search https://app.clay.com/workspaces/259743/tables/t_A6JxTiBNqqyK/views/gv_ujwxeyKUnxek and the results are blank. 125 rows with no information. What happened?

11 comments

Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniel K.
·
·
Hi Adam, you need to open up the array like so: https://drive.google.com/uc?id=1X7rU_IIlA3xgYzajTxJJwdQ6sAD_C3dK Let me know if you require anything else! :)
Adam G.
·
·
Hi Daniel K. Thanks for the pointer. I assumed it would just auto populate the table. Love the way you can add a column per data point as desired. Got it from here. Cheers!
Adam G.
·
·
Daniel K. Ooops. https://app.clay.com/workspaces/259743/tables/t_mReC35kYxFSY/views/gv_zbWTpHnh7g3h
Adam G.
·
·
I just zipped through 300-400 credits duplicating my search. Any way we can back that out? Didn't realize it was just redoing the same search. Thanks. Daniel K. https://app.clay.com/workspaces/259743/tables/t_mReC35kYxFSY/views/gv_zbWTpHnh7g3h
Adam G.
·
·
Daniel K. Also, I only wanted companies operating in the USA. Looks like I found companies worldwide.
Bruno R.
·
·
Hi Adam, thanks for reaching out. I went ahead and topped up your trial credits so you can keep playing around in Clay. As for your question on how to limit your company search to a specific geography, here's how you can do this: https://downloads.intercomcdn.com/i/o/1179446073/f2bb296ae3ebdcc3bde97392/CleanShot+2024-09-13+at+14_45_32%402x.png?expires=1726254900&signature=786275471cbebb181e2908250e88758272cb0ee42964d957dc3fcf5e3f175258&req=dSEgH816m4FYWvMW1HO4zcxIgEiFGrqf2khjIrEqxqLZXLwshS0RA7yqdw5W%0AhKO7%0A I hope this was helpful. If there's anything else I can assist you with, please let me know!
Adam G.
·
·
Awesome! Thanks for the credit reset. I decided to just delete that table and start over. When I rerun it with USA geography I get this following error message (see screenshot). Here's the table: https://app.clay.com/workspaces/259743/tables/t_UVAWcWqNNkNb/views/gv_AAZ5mgPyXraX what am i doing wrong?
Daniela D.
·
·
Hey Adam! Thanks for reaching out. Sorry about this. Looks like the error was related to a timeout issue with the Ocean.io API. I retried it in this table and got results: https://app.clay.com/workspaces/259743/tables/t_zjKZU9jijgde/views/gv_RqBWhiZkuqvf Feel free to add more results there and let us know if you run into any issues.
Channeled
APP
·
·
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
·
·
Hi Adam G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: