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Hi! Can I talk to someone regarding blocked account?

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Hi! Can I talk to someone regarding blocked account?

  • Avatar of Bruno R.
    Bruno R.
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    Hi Olha, thanks for reaching out. We detected other emails that were being linked to this account. We’ve been experiencing increasing spam usage of our free credits on the trial, so we recently implemented some robust security measures against this as we grow! Unfortunately, we won't be able to unlock this email for you but if you have one that you've used previously that is locked, let us know and we can unlock it for you.

  • Avatar of Olha V.
    Olha V.
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    Thanks Bruno R. The old one account and only one I need to unblock is roger@caroshhipaacompliance.com Is it possible to unblock this one?

  • Avatar of Bruno R.
    Bruno R.
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    The oldest associated account I see, for which I can go ahead and unlock the account for you is: olha@carosh.com. Let me know if this works!

  • Avatar of Olha V.
    Olha V.
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    yep, that also works

  • Avatar of Olha V.
    Olha V.
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    thank you!

  • Avatar of Bruno R.
    Bruno R.
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    I’ve unlocked your account for you. However, please be aware that any further attempts to exploit our free trial may result in the permanent loss of access to your account.

  • Avatar of Olha V.
    Olha V.
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    Gotcha, thank you again!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Olha V.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Olha V.!