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Issues with Twain Integration in Clay: Bad Request Problem | Clay

Issues with Twain Integration in Clay: Bad Request Problem

·Dec 03, 2024 03:51 AM·

Hi team, please check this table: https://app.clay.com/workspaces/298276/workbooks/wb_vmnFPKZ2U5UV/tables/t_TUzs3nuFUYPU/views/gv_EB5pg6Mesy8r I'm getting bad request when using the Twain integration in Clay. It doesn't appear to be an API issue because I've tested it with Clay API/managed account but still didn't work.

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· Sorted by Oldest

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There are two different ways to use Twain with Clay, and this might be causing your issue: 1. Clay-managed account: This option uses your Clay Credits to pay for emails 2. Twain account via API key: This is only available to paid Clay users and requires a Twain pro planIf you're getting a bad request error, you might need to verify which account type you're using and ensure it's properly set up. If you're trying to use a Twain API key, make sure you: ** Are a paid Clay user ** Have a Twain pro plan * Have obtained your API key from TwainIf you need further assistance with this issue, please click on "Talk to a person" to get help from our support team. Source: Twain - Clay University
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.