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    There are two different ways to use Twain with Clay, and this might be causing your issue:1. Clay-managed account: This option uses your Clay Credits to pay for emails 2. Twain account via API key: This is only available to paid Clay users and requires a Twain pro planIf you're getting a bad request error, you might need to verify which account type you're using and ensure it's properly set up. If you're trying to use a Twain API key, make sure you:** Are a paid Clay user ** Have a Twain pro plan * Have obtained your API key from TwainIf you need further assistance with this issue, please click on "Talk to a person" to get help from our support team. Source: Twain - Clay University

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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.