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Assistance Needed for Row Issues in Enrichment Process | Clay

Assistance Needed for Row Issues in Enrichment Process

·Dec 20, 2024 06:46 PM·

Trying to run an enrichment but the rows aren't running for some reason, can you help out with this?

5 comments

· Sorted by Oldest

Channeled
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There could be a few reasons why your enrichment isn't running. Here are some steps to troubleshoot: 1. Start by testing with a small sample of about 10 rows first to identify any potential issues. 2. Check if you have any conditional formulas set up in the "Run Settings" section. These formulas determine when an enrichment should run, and if the conditions aren't met, the rows won't be processed.To check your conditional settings: ** Go to the enrichment panel ** Scroll down to "Run Settings" ** Look for any conditions in the "Only run if" box ** If needed, you can modify or remove these conditions Sources: Guide: Ways to save Clay credits | Clay University Conditional Formulas
Channeled
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Hi Charles E.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Charles E.
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Conditionals were fine just some of the data to send over wasn't sourced yet. The system didn't see the fields as blank just as not run yet so solved for that then it worked
Channeled
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Thank you so much for sharing your feedback Charles E.!
Channeled
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I appreciate your feedback. Could you clarify if the issue is now fully resolved, or if you need any further assistance?