Request for Help with Clay App Credit Usage

Annamarie G.

can someone help me understand why i'm already out of credits here please: https://app.clay.com/workspaces/361428/home

6 comments

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I understand you're concerned about running out of credits. To check your current credit balance: 1. Go to Settings > Plans and Billing 2. Your remaining credits will be listed under your plan If you've used all your credits, you have two options: 1. Purchase credit top-ups for temporary needs (costs 50% more than your plan's typical credit cost) 2. Upgrade to the next tier for ongoing increased usage To buy more credits: 1. Go to Settings > Plans and Billing > Purchase Credits 2. Choose an amount and click Continue If you need further assistance, please request to talk to a person in this chat.
Sources: FAQ | Clay.com Purchase Credits and View Amount of Credits Left for the Month
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Stefano
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Hi Annamarie, thank you for reaching out. It looks like you spent most of your credits in these three tables: 1. You spent 6088 credits in this table: https://app.clay.com/workspaces/361428/tables/t_TujWYXdTJHHr 2. This table set you back 406 credits: https://app.clay.com/workspaces/361428/tables/t_s5Cn2hHv5Jxb 3. You also spent 80 credits on this table: https://app.clay.com/workspaces/361428/tables/t_kna22MTjHb5D Let me know if this helps narrow down what may have caused the credit spend you were describing here. Happy to help you investigate this further as needed!
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