Looking to merge two accounts - could someone in support reach out?

Hey there, thanks for reaching out! Happy to help here. Could you share more information about your issue?

I'm working with a client and set up some workflows etc, they created a new account + added billing to that so there's now two accounts. I either need to:

Hope that makes sense? Workspace 1: 406957 (with the automations etc) Workspace 2: 338474 (with the billing)

Worst-case scenario I need to re-create everything in Workspace 2 - so please let me know if either of the above options isn't possible

This makes sense! The easiest solution here is to transfer your billing from account 2 to account 1. What I can do is refund and cancel your explorer plan on account 2 and then you can re-enroll on this plan in account 1. Let me know if this works for you and I can proceed with making these changes!

Ok, let me get in touch with their finance team and revert

Sounds great!

I'll hold off on processing the refund until you speak with your finance team

Hey Tanvi R. - I just ended up moving everything over & rebuilding, was quicker than getting things done via the finance team

Hey there, jumping in for Tanvi here, do you still need any help form our end or are you all set at the moment?

All set Luis thanks!