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Diagnosing Error 500: Request Failed - Need Assistance | Clay

Diagnosing Error 500: Request Failed - Need Assistance

·Jun 02, 2025 09:18 PM·

Hey I am getting the following error: An error occurred. Please try again or contact support: Request failed with status code 500 Would someone be able to help me with diagnosing the issue?

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For a "Request failed with status code 500" error, try these troubleshooting steps: 1. Clear your browser cache and refresh the page. 2. Perform a hard refresh: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R 3. If the error persists, try logging out and logging back in to refresh your session token. These steps should resolve most 500 errors, which typically indicate a temporary server-side issue.