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Troubleshooting HubSpot and Clay Integration Issues

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Hi, im trying to set up a fairly basic Hubspot x Clay integration, but im running into some issues: what I want:

Monthly enrichment of existing companies in Hubspot
Daily enrichment of new companies in hubspot
enrichment means: get basic company info + find interesting contacts

I think i set up everything properly:

new hubspot company property: last_enrichment_date
new hubspot list: all companies with last_enrichment_date > 30 days ago
set last_enrichment_date == 60 days ago for 2 test companies -> appeared in list
import from hubspot list, do company enrichment, write back to hubspot, works!
create table to find people at these companies, create new contact objects, works!

what doesnt work:

when I change the last enrichment date to more than 30 days ago and I change some data and run the source again, clay doesnt run again. the list is updated but the rows in clay dont seem to be updated. and at least the update object column is not re-ran

anyone know how to fix this?

Troubleshooting HubSpot and Clay Integration Issues | Clay

3 comments

Duco G.
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im trying to sync a hubspot with clay in order to keep my data in hubspot enriched, but rows in clay are not updating. what can i do to fix that
Clay
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Clay doesn't automatically reprocess previously generated data when you change source filters. Even if your HubSpot list updates with new companies, the existing rows in Clay won't refresh until you manually re-run the steps. To fix this, you need to either: ** Delete and re-run the source step ** Duplicate the table with the updated source Alternatively, you can use the "Update now" option in your source menu to pull new records immediately, or set your HubSpot source to update hourly for more frequent syncing. For ongoing automation, consider enabling auto-update in your enrichment columns' run settings.
Sources: Sources | Documentation | Clay University Sources | Documentation | Clay University HubSpot integration | Documentation | Clay University
Channeled
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