cant get into my account can someone help ? (its not a free account)

Hey Harry! Thanks for reaching out. Can you confirm which account this is for?

Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!