Issues with Adding Leads to Heyreach Campaign via Enrichment Tool

Jan-Niklas F. · 2025-03-04T07:55:07.577488+00:00

Hey there - Im having problems adding leads to a Heyreach campaign via the Heyreach enrichment. I fell everything is setup correctly, however if I want to run the Heyreach column, it starts loading, but nothing happens. It's just not running. https://app.clay.com/workspaces/255931/tables/t_bTdhz4r6hftS/views/gv_3zVGRKH5NVbY

I'm sorry to hear you're having trouble with the HeyReach enrichment. Let's go through a few potential reasons and solutions: 1. API Key: Ensure you've added your HeyReach API key to Clay correctly. You can find this in HeyReach under 'Integrations > HeyReach API'. 2. Campaign Setup: Verify that you have an existing, active campaign in HeyReach. Clay can't create new campaigns, so you need a pre-existing one. 3. Required Fields: Make sure you've filled in all required fields, including Campaign ID, First Name, Last Name, and Personal LinkedIn URL. 4. Custom Fields: If you're using custom fields, ensure the names in Clay exactly match those in HeyReach. If these steps don't resolve the issue, please request human assistance for more detailed troubleshooting.

Sources: Heyreach integration overview | Documentation | Clay University Add Lead to Campaign with HeyReach Heyreach integration overview | Documentation | Clay University

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