I'm unable to login to the platform? I reset password and it's still saying I can't login
If you're still unable to log in after resetting your password, there could be a few reasons: 1. You might be using a different login method than a password (e.g., Google or SSO). 2. The password reset process might not have completed successfully. 3. You could be entering the new password incorrectly. To troubleshoot: 1. Double-check that you're using the correct email address. 2. Try logging out completely and then logging back in. 3. Ensure you're on the correct login page (https://app.clay.com/login). If these steps don't work, you may need additional assistance. Click on "Talk to a person" to request human support for further help with your login issues.
Sources: Logging Out of Clay Clay | Login
weird - i'm back in - please ignore 🙂
Hi Alex, thank you for reaching out. I am glad you were able to solve your issue. Let me know if there is anything else I can help you with.