I am using Zapier via webhook to send data into a Clay table. I am get... | Clay

I am using Zapier via webhook to send data into a Clay table. I am get...

I am using Zapier via webhook to send data into a Clay table. I am getting successes from Zapier but nothing is popping up in the table, can you take a look on your end to see if you can see the data coming in?

23 comments

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Ryan D.
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https://app.clay.com/workspaces/14772/tables/t_jplOWkbwVAas/views/gv_zXjtQMAh6wLI
Clay Team
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Hey Ryan! We may need to take a look at the whole setup to determine what the issue may be. Could you DM me a loom or screenshots of your current Zapier setup and triggers? I'll send it over to someone familiar troubleshooting these
Ryan D.
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we are just sending a Post to the webhook URL in that base, i am doing it the same exact way in other zap’s and it seems to be working. it also worked last week when i was testing it but over the weekend it seemed to stop
Clay Team
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Hmm, okay, that's odd if it just stopped working. If you run a test, does it push it through? Not sure if we can check any requests in the backend, Maggie W., is that possible?
Ryan D.
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when i force the webhook to run in zapier i get a success in zapier but it never shows up in clay
Eric E.
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Ryan D. how many rows have you had in that table in the past, even ones that were deleted?
Ryan D.
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in that table not many
Ryan D.
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maybe a dozen
Ryan D.
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any thoughts here? It still doesnt seem to be working properly
Eric E.
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does it work if you add a new webhook to that same table?
Ryan D.
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i deleted the original one earlier today and updated with a new one and it still did not work
Ryan D.
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any thoughts? a few were triggered recently and still not hitting clay…
Eric E.
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Should have updates shortly Ryan D.
Ryan D.
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thanks!
Ryan D.
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it seems like this is an issue with all of our integrations that are using the webhooks so this is a pretty big blocker for us right now.
Ryan D.
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we were planning on rolling out a process company wide on 12/4 that is super mission critical that uses the webhooks so if there is any chance we can figure out the issue here that would be great
Ryan D.
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i think i may have figured it out, i just tried to create a new table to test the webhook from scratch and got this error.
Eric E.
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Hey Ryan D. apologies for the delay here. I have a fix for this that'll roll out within the hour
Ryan D.
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was it related to the record issue or something different?
Eric E.
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It was related to the record issue, but we also didn't have logging for what it actually was on our side, so I added that 🙂
Ryan D.
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awesome - do i need to do anything or is the record limit lifted so we wont run into that issue again?
Eric E.
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I'll DM you!