Troubleshooting Apify Import Issues: Error Message Explained

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I want to do an import from apify (i have their paid subscription) but it doesnt work, i get this error: "Sorry, something went wrong... Please try again or message our support team if the problem persists"

2 comments

Channeled
APP
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This error could be due to a few reasons. Try these troubleshooting steps: 1. Perform a hard refresh in your browser: • Mac: Cmd + Shift + R • Windows: Ctrl + Shift + R 2. If your Apify actor cells are stuck in a queued status, check for column dependencies and ensure they're properly configured. 3. Try logging out and back in to refresh your session token. If the issue persists, please request human assistance by clicking on "Talk to a person."
Maxim K.
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worked thanks