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Account Credits Increase by 2000 on Dec 19 - No Reset

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No rush on response pretty sure i know answer but wanna make sure - do the credits in this account increase by 2000 on dec 19 right. no "reset" like it says

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Matthew Q.
    Matthew Q.
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    yep correct! Since you’re downgrading the extras should stay

  • Avatar of Cody C.
    Cody C.
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    yo yesterday i thought this would have gone to 5400 but it stayed at 3400, any reason? (my client has the paid plan of 2k for $147/m plan)

  • Avatar of Cody C.
    Cody C.
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    name of account is worldwidebacklinks.com

  • Avatar of Cody C.
    Cody C.
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  • Avatar of Matthew Q.
    Matthew Q.
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    Sorry gave you the wrong answer before. I thought you were downgrading (in which case credits would stack). Normal plan credits reset every month, they don’t roll over

  • Avatar of Cody C.
    Cody C.
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    Dude 🤣

  • Avatar of Matthew Q.
    Matthew Q.
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    I’ll add in credits this time for the troubles, but ya moving forward they wont’ rollover. Sorry about that