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Troubleshooting Claygent for Facebook Post Data Extraction

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I am trying to extract some specific data from company facebook posts via claygent. Claygent is not able to detect those keywords and says no info found for those FB links while I can see it manually that they are present on the FB post. How do I work this out?

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    We're sorry to hear you're having trouble extracting data from Facebook posts. To help you with this issue, we need to look into the specific JSON response you're receiving from our API. Could you please copy and paste the JSON output from your Claygent request into the chat? This will allow us to troubleshoot the issue more effectively and provide a tailored solution. Can you share the exact JSON response you're getting from the Claygent API when trying to extract data from the Facebook posts?

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