Here are the key troubleshooting steps for CSV import errors:
File Requirements:
** Remove "created at" or "updated at" columns
** Keep file under 72 columns and 50,000 rows
** Use UTF-8 encoded CSV with comma separators
** Keep the CSV file name short
Common Fixes:
** Upload to Google Sheets, then download as CSV and retry
** Remove commas, colons, and semicolons from your data
* Avoid mixing comma and semicolon separators
If you need further help after trying these steps, request human assistance by clicking on "Talk to a person."
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
