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Investigation Needed: Runtime Errors in Mixrrank & RocketReach
Hello, we are seeing Runtime Error on Mixrrank & Error on RocketReach in our waterfall steps for Personal Email enrichment. Our formatting looks correct. Could the team take a look?
I understand you're experiencing Runtime Errors with Mixrank and RocketReach in your Personal Email enrichment waterfall. These issues can occur for various reasons. Here are some steps to troubleshoot: 1. Check your input data: Ensure you're providing correct and complete information (e.g., Social URL, Full Name, Current Employer) for each step. 2. Review your waterfall configuration: Make sure the providers are correctly ordered and all necessary fields are filled. 3. Verify credit availability: Ensure you have sufficient credits for these enrichments. 4. Inspect detailed validation steps: Open the Columns Panel and unhide validation columns to get more insights into the errors. If the issue persists after these checks, you may need further assistance. Please request human support by clicking on "Talk to a person" for a more in-depth investigation of your specific setup.
Dan R.··No, I need support
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