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Troubleshooting API Integration Error: Exporting Leads to Heyreach

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Hello support, Can you please let me know why I am getting this error while exporting leads from Clay to heyreach using the Api integration. P.S I have the heyreach working, and have its subscription.

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Troubleshooting API Integration Error: Exporting Leads to Heyreach | Clay

6 comments

· Sorted by Oldest

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👋 Hey there! Our support team has got your message - we'll be back in touch soon. If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Daniel Kupka (Clay)
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Uzair - Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1735808400&signature=efa8d9aad8f5f53a3a6b40da41e7da62d0cd51ed7ae2c9825029200ccdb9f6a5&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS70Bp8S2BKsam%2FhVPsxIg%3D%3D%0A
Uzair Shah
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https://app.clay.com/workspaces/87655/tables/t_KSNjZ39EXQc7/views/gv_KWeJB2N67ohX
Uzair Shah
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Here you go Daniel
Daniel Kupka (Clay)
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Thanks! I've looked into the error logs, and it appears that the HeyReach API is indicating that there is no active subscription linked to your account. Could you please double-check that you are using the correct API, as there are be multiple connections? https://downloads.intercomcdn.com/i/o/w28k1kwz/1318664090/3bc85198a167179ac2c9fbdbb236/Arc_a9XZ4kW2j7.png?expires=1735823700&signature=cf2d94737a647f542f68868509caa0324910a80e945f258644437ff99b193a1e&req=dSMmHs94mYFWWfMW1HO4zURRlq%2BWpHuFYPgjIhBAPeyetVtk9Bw0e4vJb9AE%0AxHpL%0A If it doesn't help, can you re-setting the API key and readding it? Let me know how this goes and if the issue persists, happy to dive deeper here :) If there's anything else I can assist you with, please let me know! 😊 Have a great Thursday, Daniel
Channeled
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Hi Uzair Shah! This thread was recently closed by our Support team. If you have a moment, please share your feedback: