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Assistance Needed for Clay Enrichment with BuiltWith and SimilarWeb

·Jun 18, 2025 01:23 PM·

Hey team - just started to use Clay. I need help with Enrichment with Builtwith and similarweb. I can find the info myself directly on those platform but I get error message: "No website Technologies found"

Assistance Needed for Clay Enrichment with BuiltWith and SimilarWeb | Clay

3 comments

· Sorted by Oldest

Channeled
APP
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This error typically occurs when the enrichment can't find technology data for the domain you've entered. Try these troubleshooting steps: 1. Verify you've entered the correct company domain in the input field 2. Perform a hard refresh in your browser: • Mac: Press Cmd+Shift+R (Chrome/Firefox) or Cmd+Option+R (Safari) • PC: Press Ctrl+F5 (Chrome/Firefox/Edge) You can also try using your own BuiltWith API key if you're on a paid plan (Starter, Explorer, Pro) by adding it in the enrichment panel. If the issue persists, please request human assistance for further troubleshooting.
Sources: BuiltWith overview | Documentation | Clay University BuiltWith overview | Documentation | Clay University Find website technologies with Similarweb | Clay.com
Francois B.
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https://app.clay.com/workspaces/610991/workbooks/wb_0sy1yp0uYxFmUPTzpNw/tables/t_0sy1yq5z3eFvFMwi4Tt/views/gv_0sy1yq7tdTtkdiMedcb
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.