Error with Apollo's Find People at Company By Job Title Enrichment on Free Plan | Clay

Error with Apollo's Find People at Company By Job Title Enrichment on Free Plan

Hi! I’m getting an error when I try to use Apollo “Find People at Company By Job Title” Enrichment. I have a free plan on Apollo currently, but I still can use their API, if I understand correctly

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22 comments

Oleg B.
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https://app.clay.com/workspaces/142322/tables/t_J47Spxhu9OUT/views/gv_Aka5jqKrORIB
Clay Team
APP
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Hey Oleg, sorry about this issue! Just tagged the team on a similar thread. cc'ing Keethu R. on this one too for when available.
Oleg B.
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Hi Arturo, thank you!
Keethu R.
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Hi Oleg B., I don't see this column in your table anymore - have you been running into this issue since you first encountered it?
Keethu R.
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Did more digging and looks like the response we are getting back from Apollo is "This endpoint is only available to Apollo users on paid plans". I'll update the error handling on our end here to make this clear in the future but that's the issue here - seems like this was feature gated recently
Oleg B.
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Helllo Keethu R. , I purchased a paid plan, now I don’t receive an error, but for 95% of companies it returns 0 people although on Apollo there are people with these job titles.
Oleg B.
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https://app.clay.com/workspaces/142322/tables/t_rGJO6ZTGJOIB/views/gv_cj5y0fgHOmbx
Clay Team
APP
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Yep, that's very odd that it's not returning any people. I do see them in Apollo. Will defer to Keethu R. in case it's something on our end but could you also check with Apollo in case it's something related to the API?
be259d46-6ed4-44b1-adce-86a4877491eb.png(57 kB)
Oleg B.
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Hi Arturo O., thank you, I will contact Apollo suppport
Oleg B.
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Hi Arturo O., Apollo support asked for a screenshot of the payload and results.
Keethu R.
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Hi Oleg B., took a look at what's going on here and since it's a find people integration we had been returning the "people" part of the response from Apollo (defined as people in Apollo's database) but there's also a contacts part of the response (people already in your linked CRM) that we have not been returning. I will add this as a part of the response - thanks for flagging!
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Clay Team
APP
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The update is live!
Oleg B.
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Hi Keethu R.. Yes, you’re right. Clay shows only people whose emails I did not get access to on Apollo. Once I get access to an email in Apollo, Clay stops returning this contact.
Oleg B.
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It still doesn’t work
Keethu R.
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Did you turn on the include contacts toggle?
Oleg B.
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Sorry, I missed it. Yes, it works now
Oleg B.
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Thank you!
Oleg B.
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The only problem is that I can’t move data from “contacts” to other columns, only from “people”
Oleg B.
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I can show data for the first contact in “People” section but there is no way to show data for the second and third contact in “People” section. And I can’t show data for any contacts in “Contacts” section.
Clay Team
APP
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Thank for you the fix here, Keethu R.! Oleg B., to extract the list of people, we recommend you create a separate table for that and you can use our Write to table integration to extract a list of results into their own rows in that new table, here's a quick video: https://www.loom.com/share/841cc9c009194f1688bbd134b3e4f388This is to prevent any duplicate enrichment for the same company within the same table, saving you credits.
Clay Team
APP
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Let me know if you run into any issues!
Oleg B.
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Arturo O. The video helped, thank you!