Error with Apollo's Find People at Company By Job Title Enrichment on Free Plan

Oleg · 2023-12-29 22:34:58.711145+00

Hi! I’m getting an error when I try to use Apollo “Find People at Company By Job Title” Enrichment. I have a free plan on Apollo currently, but I still can use their API, if I understand correctly

Error with Apollo's Find People at Company By Job Title Enrichment on Free Plan | Clay

Oleg
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https://app.clay.com/workspaces/142322/tables/t_J47Spxhu9OUT/views/gv_Aka5jqKrORIB
Clay Team
APP
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Hey Oleg, sorry about this issue! Just tagged the team on a similar thread. cc'ing Keethu Ramalingam (Clay) on this one too for when available.
Oleg
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Hi Arturo, thank you!
Keethu Ramalingam (Clay)
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Hi Oleg, I don't see this column in your table anymore - have you been running into this issue since you first encountered it?
Keethu Ramalingam (Clay)
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Did more digging and looks like the response we are getting back from Apollo is "This endpoint is only available to Apollo users on paid plans". I'll update the error handling on our end here to make this clear in the future but that's the issue here - seems like this was feature gated recently
Oleg
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Helllo Keethu Ramalingam (Clay) , I purchased a paid plan, now I don’t receive an error, but for 95% of companies it returns 0 people although on Apollo there are people with these job titles.
Oleg
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https://app.clay.com/workspaces/142322/tables/t_rGJO6ZTGJOIB/views/gv_cj5y0fgHOmbx
Clay Team
APP
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Yep, that's very odd that it's not returning any people. I do see them in Apollo. Will defer to Keethu Ramalingam (Clay) in case it's something on our end but could you also check with Apollo in case it's something related to the API?
be259d46-6ed4-44b1-adce-86a4877491eb.png(57 kB)
Oleg
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Hi Arturo (Clay), thank you, I will contact Apollo suppport
Oleg
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Hi Arturo (Clay), Apollo support asked for a screenshot of the payload and results.
Keethu Ramalingam (Clay)
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Hi Oleg, took a look at what's going on here and since it's a find people integration we had been returning the "people" part of the response from Apollo (defined as people in Apollo's database) but there's also a contacts part of the response (people already in your linked CRM) that we have not been returning. I will add this as a part of the response - thanks for flagging!
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Clay Team
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The update is live!
Oleg
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Hi Keethu Ramalingam (Clay). Yes, you’re right. Clay shows only people whose emails I did not get access to on Apollo. Once I get access to an email in Apollo, Clay stops returning this contact.
Oleg
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It still doesn’t work
Keethu Ramalingam (Clay)
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Did you turn on the include contacts toggle?

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