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Inquiry on Rolling Over Unused Credits Exceeding Monthly Allowance
Hi is there a way to roll over unused credits even if its more than double my monthly allowance?
Unfortunately, we don't have a way to roll over unused credits beyond double your monthly allowance. For monthly plans, unused credits roll over and accumulate in your account, but the maximum balance is capped at twice your plan's monthly credit limit. For example, if your plan includes 50,000 credits per month, your maximum balance would be 100,000. This applies to all monthly subscription plans. If you find yourself consistently accumulating more credits than you can roll over, you might want to consider upgrading to an annual plan. With an annual subscription, you receive all your credits upfront and can use them however and whenever you'd like throughout the year. If you need additional credits for a particular month, you can also purchase credit top-ups without changing your plan.
I have just started to set up flows that are using more credits and now that they are implemented would like to have my extra credits for next month
Bo (.··Hey - Unfortunately no, With a monthly subscription, unused credits roll over but only up to 2x your monthly credit limit. If you’re looking for more flexibility, the annual plan gives you all your credits upfront, so you can use them whenever you’d like. You can read more about how it works here: https://www.clay.com/blog/introducing-clay-pricing-3-0-the-most-flexible-credit-system-on-the-market Let me know if you have any other questions!
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