Hey, Scarlett
Go to: https://app.clay.com/forgot
Enter only your email, then click Continue with email
Check inbox (or spam) for reset link
Click link set new password → login
Thanks for the password reset instructions! If you're not receiving the reset email, check your spam folder first.
If it's still not coming through, you might be set up to sign in using Google Authentication instead of a password. Try logging in via Google instead.
If you want to switch from Google login to username/password, you'll need to request human assistance by clicking "Talk to a person" as this change requires our support team.
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