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Clay Credits API Error: Low Balance Despite Available Credits | Clay

Clay Credits API Error: Low Balance Despite Available Credits

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Hey there, seeing a credit balance low error from clay credits, but I'm using an API, and I have clay credits. This is my table: https://app.clay.com/workspaces/13619/tables/t_NgE4xKv5AdpW/views/gv_WZyaKTzd3pER

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5 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Jonathan G.
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https://app.clay.com/workspaces/13619/tables/t_NgE4xKv5AdpW/views/gv_WZyaKTzd3pER
Bruno R.
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Hi Jonathan, thanks for reaching out and sorry you're experiencing this! This message does not refer to your Clay credit balance, but rather to your Anthropic API credit balance. Can you check whether you have sufficient Anthropic credits to run your queries by following these directions? I hope this was helpful. If there's anything else I can assist you with, please let me know!
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Jonathan G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: