CSV Import Issue: Only Header Imported, Not the List of 101 People

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Hi - when I go to import a CSV list of people that I want to enrich it just pulls the header and not the list in. What am I missing? The csv has 101 rows and would assume I should be able to import them all.

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7 comments

ct
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https://app.clay.com/workspaces/15348/tables/t_RTEWSqLEvJxZ/views/gv_n9qHC7wDLTs7
ct
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I've tried importing it multiple times and the table comes up empty
ct
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This wasn't the case with other tables I have made
Clay Team
APP
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Hey, thanks for reaching out! Happy to check it out for you, could you DM me a sample of the CSV.
Clay Team
APP
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For reference: Here are the steps when it fails to import data but still creates a blank table with your column headers: 1. inside the new table that was generated 2. click "add data" 3. import csv 4. check if any of the columns don't auto-select ** if they don't then they're likely the issue ** if all are selected, then all are good 5. finish import
ct
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That seemed to work. Why does it do this though?
Clay Team
APP
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This may be due to some format or unsupported character that the column(s) with issues have and thus it can't import those. Similar situations were reported to the team so we can work on making this clearer and easier to troubleshoot :)