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Locked Out of Account: Need Assistance with Verification Email

Avatar of Vansh T.Vansh T.
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hey team - I got locked out of my account. Email is vansh@samaschool.in I have emailed verification @clay. Can someone help.

5 comments

  • Avatar of Stefano
    Stefano
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    We detected other emails that were being linked to this account. We’ve been experiencing increasing spam usage of our free credits on the trial, so we recently implemented some robust security measures against this as we grow! Unfortunately, we won't be able to unlock this email for you but if you have one that you've used previously that is locked, let us know and we can unlock it for you.

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Vansh T.
    Vansh T.
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    This is still unresolved. Have sent multiple emails..no response. The plyon widget is also not visible on the locked screen most of the time. Damn guys! I have recommended Clay to dozen but support is just awfully slow. I am experiencing it for the first time. Kareem Amin

  • Avatar of Vansh T.
    Vansh T.
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    There is no response, wth guys. Its been a week. This is super super frustrating. Are you even receiving my emails..