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Troubleshooting Credit Balance Too Low Error on Clay Tier 4 Plan

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I'm getting the following message and can't seem to get rid of it. I'm on a paid Clay plan & am on Tier 4 with Anthropic w/ plenty of $ in my account. "Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits."

  • Avatar of Mark L.
    Mark L.
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    Hi Aly. The message you’re seeing, “Your credit balance is too low to access the Anthropic API,” means you don’t have enough credits in your Anthropic account to continue using their API. You'll want to check under Plans & Billing in Anthropic to help update your balance and/or tier.

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Aly H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: