Troubleshooting Credit Balance Too Low Error on Clay Tier 4 Plan

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I'm getting the following message and can't seem to get rid of it. I'm on a paid Clay plan & am on Tier 4 with Anthropic w/ plenty of $ in my account. "Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits."

2 comments

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Mark (Clay)
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Hi Aly. The message you’re seeing, “Your credit balance is too low to access the Anthropic API,” means you don’t have enough credits in your Anthropic account to continue using their API. You'll want to check under Plans & Billing in Anthropic to help update your balance and/or tier.
Channeled
APP
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Hi Aly Hathcock! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Mark (Clay)
·
·
Hi Aly. The message you’re seeing, “Your credit balance is too low to access the Anthropic API,” means you don’t have enough credits in your Anthropic account to continue using their API. You'll want to check under Plans & Billing in Anthropic to help update your balance and/or tier.
Channeled
APP
·
·
Hi Aly Hathcock! This thread was recently closed by our Support team. If you have a moment, please share your feedback: