Troubleshooting Credit Balance Too Low Error on Clay Tier 4 Plan

I'm getting the following message and can't seem to get rid of it. I'm on a paid Clay plan & am on Tier 4 with Anthropic w/ plenty of $ in my account. "Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits."

4 comments

Mark L.
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Hi Aly. The message you’re seeing, “Your credit balance is too low to access the Anthropic API,” means you don’t have enough credits in your Anthropic account to continue using their API. You'll want to check under Plans & Billing in Anthropic to help update your balance and/or tier.
Channeled
APP
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Aly H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: