Issue with Missing 3000 Credits from Affiliate Signup

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Hi I used an affiliate link when signing up but didn't receive the extra 3000 credits

· Sorted by Oldest

Channeled
APP
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For the 3, 000 referral credits to be applied, four conditions must be met: 1. You must have visited clay.com using the unique referral link 2. The cookies tracking the referral weren't cleared 3. You used the same browser from initial visit to signup 4. You became a paying customer If you believe all conditions were met but still didn't receive credits, you can fill out a form to request assistance.
Sources: A customer used my link but I don’t see them on my Rewardful portal / they didn’t receive 3,000 credits. What’s going on here? - FAQ | Clay.com FAQ | Clay.com
Dario Junk
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no it did not
owen (Clay)
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Hey Dario, thanks for reaching out and sorry to hear this! Could you confirm the email associated with the account that you referred?
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
For the 3, 000 referral credits to be applied, four conditions must be met: 1. You must have visited clay.com using the unique referral link 2. The cookies tracking the referral weren't cleared 3. You used the same browser from initial visit to signup 4. You became a paying customer If you believe all conditions were met but still didn't receive credits, you can fill out a form to request assistance.
Sources: A customer used my link but I don’t see them on my Rewardful portal / they didn’t receive 3,000 credits. What’s going on here? - FAQ | Clay.com FAQ | Clay.com
Dario Junk
·
·
no it did not
owen (Clay)
·
·
Hey Dario, thanks for reaching out and sorry to hear this! Could you confirm the email associated with the account that you referred?
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.