Troubleshooting: Grayed Out Custom Field Value in SmartLead Email Sequence

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I need help adding the email sequence to smartlead; the Custom Field Value is grayed out. Any idea ?

· Sorted by Oldest

Clay Team
APP
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Ahmad Elshourafa
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https://app.clay.com/workspaces/86560/tables/t_OVObLQB6hkH8/views/gv_UqJHAJ3c4rdc
Clay Team
APP
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Hey Ahmad Elshourafa, sorry about that UI issue. The team is working on a fix very soon!The workaround, you can click on the gear icon -> change to formula -> add your column as you usually wouldthat should work for now
Clay Team
APP
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Appreciate your patience!
Ahmad Elshourafa
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thank you it worked, but when i import the emails, the email body is not formatted, the new line appearing \n \n
Loading attachments
Clay Team
APP
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Ahhh, that's another bug the team is addressing today. Sorry for the many issues coming up today :/! Will let you know once it's fixed.

Clay Team
APP
·
·
Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Ahmad Elshourafa
·
·
https://app.clay.com/workspaces/86560/tables/t_OVObLQB6hkH8/views/gv_UqJHAJ3c4rdc
Clay Team
APP
·
·
Hey Ahmad Elshourafa, sorry about that UI issue. The team is working on a fix very soon!The workaround, you can click on the gear icon -> change to formula -> add your column as you usually wouldthat should work for now
Clay Team
APP
·
·
Appreciate your patience!
Ahmad Elshourafa
·
·
thank you it worked, but when i import the emails, the email body is not formatted, the new line appearing \n \n
Loading attachments
Clay Team
APP
·
·
Ahhh, that's another bug the team is addressing today. Sorry for the many issues coming up today :/! Will let you know once it's fixed.