AI steps seem to be down. Any guidance here? Bo (.

· Sorted by Oldest

Clay Support
APP
·
·
If your AI steps aren't running, try these quick fixes:
For stuck/queued columns:
Click the column header → hover over "Run column" → select "Force" to jump start it
Toggle auto-update off and on again, then accept the run prompt
For persistent errors:
Clear your browser cache and refresh
Try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac)
If you see error cells:
Click into the specific error cell for more details [1]
Use "Troubleshoot with AI" for instant debugging help
Rate limits can also cause delays - we're deploying better retry and pacing features to handle this
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with your AI steps not running, I’m here to assist you further. Would you like to provide more details about the issue you’re experiencing so we can continue troubleshooting?

Clay Support
APP
·
·
If your AI steps aren't running, try these quick fixes:
For stuck/queued columns:
Click the column header → hover over "Run column" → select "Force" to jump start it
Toggle auto-update off and on again, then accept the run prompt
For persistent errors:
Clear your browser cache and refresh
Try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac)
If you see error cells:
Click into the specific error cell for more details [1]
Use "Troubleshoot with AI" for instant debugging help
Rate limits can also cause delays - we're deploying better retry and pacing features to handle this
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with your AI steps not running, I’m here to assist you further. Would you like to provide more details about the issue you’re experiencing so we can continue troubleshooting?