Error Connecting Google Doc Integration: App Blocked Issue

kushagra t.

Hey team getting an error for the google doc integration - says app is blocked when I am trying to connect it.

11 comments

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It seems you're encountering an issue while setting up the Google Docs integration. This error typically occurs during the authentication process. Here's what you can try: 1. Ensure you're using the correct Google account with the necessary permissions. 2. Double-check that you've gone through all the authentication steps correctly. 3. If the issue persists, it might be related to your Google account settings or permissions. If these steps don't resolve the problem, you may need more specific troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for further support with your Google Docs integration setup.
Sources: Google Docs integration | Documentation | Clay University Google Docs integration | Documentation | Clay University
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Bo (.
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Hey Kushagra I noticed you reopened this ticket. Is there anything we can do for you?
Feel free to keep this conversation going or create a new ticket.
kushagra t.
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hey, still not able to connect the google doc app
Anaum K.
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Kushagra - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
kushagra t.
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thank you
Anaum K.
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No problem! Happy to help :)
Bo (.
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Hey! This is now fixed — you should be able to authenticate again and use Google Docs with Clay. Just make sure to re-authenticate and select the specific files or folders you want Clay to access. Once that’s done, everything should work as expected. Let me know if you run into anything else.
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kushagra t.
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thanks Bo (. for letting me know