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Is there an error with Rocketreach? All rows being ran shows as error
Is there an error with Rocketreach? All rows being ran shows as error
There could be a few potential reasons for RocketReach errors. Here are the key points to check:1. Account Access: • Make sure you're either using the Clay-managed RocketReach account (default option) or • If you're on a paid plan (Starter, Explorer, Pro), verify your RocketReach API key is correctly added through the enrichment panel 2. Required Input Fields: For Person Enrichment: • Ensure you've provided both name and current employer • Adding Social URL, Job Title, and Email can improve search resultsFor Company Enrichment:** Verify you've entered the company domain ** Consider adding Company Social URL, Name, and Stock Ticker for better accuracyIf you're still experiencing issues after checking these points, you may want to request help from a human agent for further troubleshooting. Source: RocketReach integration overview | Documentation | Clay University
Owen C.··Hey Kirshia, thanks for reaching out and sorry to hear this. Are you using Clay credits when running this enrichment or are you using your own API key?
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!