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Issues with Slow Enrow Enrichment in Waterfall Process | Clay

Issues with Slow Enrow Enrichment in Waterfall Process

·Dec 16, 2025 09:08 AM·

The enrow enrichment in waterfall is taking forever to complete. I am stuck at the same place for almost 30 minutes. Is enrow that slow?

7 comments

· Sorted by Oldest

Clay Support
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Enrichments can take a while if you're hitting API rate limits, especially with lower-tier providers. If you're using a provider like Enrow, the process might slow down if you're processing a large batch or if there are delays from the provider's side. Try testing with a smaller batch (like 10 rows) to see if it completes faster. If you're still stuck, it could be due to provider-specific delays or rate limits, which can cause long wait times or retries. [1]
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help with the enrichment process or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?
Abhishek C.
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Does "Run condition not met" counts as run. Because I have 1900 rows out of which 1300 rows are "Run condition not met". Is 600 rows large batch for hitting Enrow API limit?
Clay Support
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"Run condition not met" is counted as a successful run, so those rows don't use API credits or count toward your API limit. Only the 600 rows that actually run the enrichment are processed by the provider. Whether 600 rows is a large batch depends on the provider's rate limits—some providers may slow down or require smaller batches to avoid hitting limits. If you're seeing delays, try testing with a smaller batch to see if performance improves. [1] [2]
Clay Support
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Did that answer your question?
Clay Support
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If you need any more help understanding the enrichment process or managing batch sizes, I’m here to assist. Would you like to share more about the specific issue you’re encountering or any other questions you have?