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Request for Assistance with Low Credit Usage Inquiry

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Hi Clay Support Please can you look into my credit usage? last time I used it, it was much higher than it is now so I can't see any reason it would be so low. I now have just 100 left and really need to build some tables

Request for Assistance with Low Credit Usage Inquiry | Clay

4 comments

· Sorted by Oldest

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To check your credit usage and understand why it might be lower: 1. Click your account name in the corner 2. Go to Settings > Credit usage 3. View your usage across workspaces, tables, and integrations You can filter by time period, owner, and integrations to compare current usage with previous periods. If you need more credits to build tables, you have two options: 1. Purchase credit top-ups: Go to Workspace Settings > Plans and Billing > Purchase Credits 2. Upgrade your plan: Go to Workspace Settings > Plans and Billing > Change Plan Remember, credit top-ups cost 50% more than your plan's typical credit cost. If you need further assistance, please request to talk to a human agent.
Sources: Running Out of Credits Credit usage | Documentation | Clay University Credit usage | Documentation | Clay University
Mark Sawa
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I've checked all of that and it still doesn't add up, have requested to talk to a human
Daniel Kupka (Clay)
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Hey Mark, thanks for reaching out! You can check your credit usage here: https://app.clay.com/workspaces/346206/settings/creditUsage Let me know if you have any follow-up questions!
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.