Automated Workflow Clearing Title Property in Contacts: Need Help Investigating Integrated List Issues

Priyanka V. · 2024-02-29T15:31:45.240436+00:00

I have an automated workflow from Clay to Hubspot that seems to be clearing the title property in a lot of my contacts. I can't seem to figure out how to investigate which integrated list is causing this issue. If anyone has insight into how to source an issue like this through the integration please let me know

Clay T.

APP

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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

Muhammad S.

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hi Priyanka V. this needs a trouble shooting. From the initial looks it looks like automation is returning empty strings instead of titles for some entries and hubspot is changing the title to that empty string. You may need to add a filter i.e do not update a title when there is no title returned by automation i.e empty string.

Clay T.

APP

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Hey there Priyanka sorry for the delay, let me take a look.

Clay T.

APP

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Could you link the table that you have connected to your HubSpot?

Priyanka V.

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LuisArturo is there an easy way to source that. The issue I am having is that I had connected multiple lists and my view is a bit disorganized. I cannot figure out the best way to locate which table this is happening on.

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