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Issue with credit refresh at the beginning of the month - need assistance

Avatar of Vlad T.Vlad T.
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Hi team! My credits don't seem to refreshing at the beginning of the month as expected. Can someone assist?

7 comments

  • Avatar of Vlad T.
    Vlad T.
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    We purchased a year upfront, can someone please assist?

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey, thanks for reaching out, sorry for the delay! Taking a look

  • Avatar of Clay Team
    Clay Team
    APP
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    Could you share the link to any of your tables, or DM me your email?

  • Avatar of Clay Team
    Clay Team
    APP
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    Sorry about this, checking with the team to get it fixed right away! Thanks for flagging

    👍1
  • Avatar of Vlad T.
    Vlad T.
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    I noticed the date changed to feb 18 just now. previous to upgrading from monthly to annual it was on the 1st. Is it possible to load up the credits on the 1st (today, march 1, etc..)

  • Avatar of Clay Team
    Clay Team
    APP
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    Sorry for the delay!! team just fixed it and added the credits!

    👍1