I'm getting this error, I cannot log in to Clay
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Hey Alexander, thanks for reaching out! Have you logged in into new accounts recently? That could be why but either way, could you try the following for me? 1. Hard Refresh: To do this, hard refresh: Mac:Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + RPC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5 2. Clear Cache: Go to your browser settings, find “Privacy and Security,” and select “Clear Browsing Data.” Make sure to clear the cache (no need to clear cookies unless you want to). 3. Change Browser: Try using a different browser to see if that resolves the issue. If you’re using Chrome, could you also try turning off your extensions and then checking if it works? Let me know how it goes! 😊
Thanks I'll try now
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Hi Alexander T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: