On my table, it shows exceeded limit of 25000 but the row count is only 8609. Why is this? Do I need to create another table? Table link https://app.clay.com/workspaces/523250/workbooks/wb_HgeYFhBYj7cQ/tables/t_K3PkCnS4QnBh/views/gv_e2iZwkZ5ccca
The "exceeded limit of 25000" message likely refers to a row limit you've set in your table view, not the actual table capacity. Our tables support up to 50,000 rows total. To check if you have a row limit applied: 1. Click the Rows button at the top of your table 2. Look for any Row Limit settings 3. Click Show All Rows to remove limits and display all 8609 rows You don't need to create another table - just adjust your row display settings.
Hi Andrew, thank you for reaching out. This is likely happening because some rows have been deleted. Even though they no longer appear in the table, the source has already reached its limit of 25,000 people, which is the maximum allowed for a single search on your plan. To work around this, I recommend recreating the source and running it again in a new table without deleting any rows. That way, all 25,000 results should display as expected.
Hey Andrew! Jumping in for Stefano. Creating a new source still pulls in data in the same table. I would suggest you create a new source in the same table with the same filters and then pull in that data. On scheduling both sources weekly, it will re run the sources to see if there is any net new data that can be added into the table.
I don't recall or know where if you can see the utlization on a table
I don't get what just happened.. I deleted the previous rows since I wanted to start fresh and now the table spits out 0 results
FYI support
Hey Andrew, source imports in Clay do not cost credits, the enrichments do. The credit spend you are referring to possibly came from the Use AI and Enrich Person columns. Since our system takes a few hours to update I cannot see any credit spend currently on this table. Can you try testing this in a new table? Add the same filters and see if you are able to see any jobs in the preview.
Hey Andrew, just checking in! How did things go? Let me know if theres anything else I can do here to assist. :)
Actually, thanks for checking. It looks like I'm being charged to source import? Why is that?
Hey Andrew!
Great question about the credit charges on your import.
The reason you're seeing those charges is because your "Find Jobs Table" has existing actions/enrichments set up that automatically run when new data is imported. Here's what's happening:
Why you're being charged:
** Clay only charges credits when you're actually enriching data (finding emails, phone numbers, company info, etc.)
** Importing data itself is free, but if your table has enrichment columns with "auto-update" turned on, those will automatically run on new rows
** In your case, it looks like the table has enrichments that cost 1 credit per row, and you're importing 10,000 rows
The warning you're seeing:
** Clay is being transparent about costs upfront - showing you exactly what will happen before you proceed
** The "10K total" estimate means those enrichment actions will run on all imported rows
** This is actually a protective feature to prevent unexpected credit usage
To avoid this in the future:
1. Turn off auto-update: Before importing, you can disable auto-update on enrichment columns so they don't automatically run
2. Import to a new table: Create a fresh table for your data import if you don't want existing enrichments to run
3. Review existing enrichments: Check what actions are already set up in your table before importing
The good news is Clay shows you exactly what you'll be charged before you commit, so you can make an informed decision. If you just want to import the data without running enrichments, you can turn off auto-update first or import to a clean table.
Hope this helps clarify things! Let me know if you have any other questions about managing your credit usage.
