Troubleshooting Gong Call Invalid Credentials Error

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I am trying to pull a gong call into my table but I get the error "Invalid credentials"

· Sorted by Oldest

Disha B.
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My gong account is synced. What is going on?
Channeled
APP
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Even if your Gong account is synced, this error typically indicates an issue with your Clay API key. To resolve this: 1. Find your Clay API key by following this guide: Find Your Clay API Key 2. Go to the Integrations section in Clay 3. Add or update your API key 4. Save the changes and try your action again Source: Write to table integration overview | Documentation | Clay University
Channeled
APP
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Is that what you were looking for?
Disha B.
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It did not work
Channeled
APP
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Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Disha B.
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https://app.clay.com/workspaces/341807/tables/t_eZQT5BaVskcR/views/gv_V2i93yRNbMzS
LuisArturo
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Hey there Disha thanks for reaching out, checking this error on end, can you make sure your Gong account has the necessary permission to use the API.
Disha B.
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Let me check
Disha B.
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I see the API key available but can't tell what permissions are set
Disha B.
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It says I have integrated with Clay
Loading attachments
Disha B.
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It took a while but it worked!
LuisArturo
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Great to hear!
Channeled
APP
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Hi Disha B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Disha B.
·
·
My gong account is synced. What is going on?
Channeled
APP
·
·
Even if your Gong account is synced, this error typically indicates an issue with your Clay API key. To resolve this: 1. Find your Clay API key by following this guide: Find Your Clay API Key 2. Go to the Integrations section in Clay 3. Add or update your API key 4. Save the changes and try your action again Source: Write to table integration overview | Documentation | Clay University
Channeled
APP
·
·
Is that what you were looking for?
Disha B.
·
·
It did not work
Channeled
APP
·
·
Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Disha B.
·
·
https://app.clay.com/workspaces/341807/tables/t_eZQT5BaVskcR/views/gv_V2i93yRNbMzS
LuisArturo
·
·
Hey there Disha thanks for reaching out, checking this error on end, can you make sure your Gong account has the necessary permission to use the API.
Disha B.
·
·
Let me check
Disha B.
·
·
I see the API key available but can't tell what permissions are set
Disha B.
·
·
It says I have integrated with Clay
Loading attachments
Disha B.
·
·
It took a while but it worked!
LuisArturo
·
·
Great to hear!
Channeled
APP
·
·
Hi Disha B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: