Request for Additional Credits for Testing Capabilities

Fi T. · 2025-11-14T09:23:16.892Z

hi team, not sure if the right place? I have ran out of credits (silly me but i am super new to this) I have my GTM team and Heads asking for more information on the capabilities for our indsutry and I am unable to run any more tests, Am I able to get new credits with out paying right now?

Request for Additional Credits for Testing Capabilities | Clay

Clay Support
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We generally don't provide free credits, but we can offer temporary access and one-time credits on a case-by-case basis for testing use cases. [1]
If you're on the free version, you can't purchase additional credits - you'd need to upgrade to a paid plan. For paid plans, you can buy credit top-ups instantly from your billing modal. [2]
For your testing situation, if you need further help exploring options, just ask to speak to a human.
Clay Support
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Did that answer your credit question?
Fi T.
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ok, where do i find my human 🙂
Clay Support
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I see you're looking to speak with a human agent. Would you like me to connect you with one now? Or if you want, you can share more details here and I can try to assist further.
Fi T.
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not now as i have a meeting in 5 but in a few hours please
Clay Support
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Perfect! Just come back to this chat when you're ready and ask to speak with a human agent - we'll connect you then. [1]
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Clay Support
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Does that work for you?
Clay Support
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If you still need help with your credits or anything else, I’m here to assist. Would you like to share more about what you’re trying to resolve so I can support you further?
Asher
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Hey Fi T., not sure if this might help. I definitely can't help with giving credits (This is only something for the Clay team) But when it comes to not overspending on credits, you can actually do alot with openAI's API key. https://www.youtube.com/watch?v=sUbGgCgHBbQ Take a look at the video if you're interested, I show how Clay users can save almost 10x-50x for most use cases. Hope it helps 🙂
Clay Support
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Thanks for sharing that resource! You're absolutely right that using your own API keys can significantly reduce credit costs. [1]
You can connect any external data sources to Clay via HTTP/API for free, and add your own API key to any integration for no additional charge. [2] This is a great way to maximize value while conserving credits for Clay's unique features.
Clay Support
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Did that explanation help with your credit usage?
Clay Support
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If you still need additional help with your credits or any other issue, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue?
Fi T.
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thank you Asher, ill check it out
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Clay Support
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You're welcome! Feel free to reach out whenever you have more questions or need assistance. I'm here to help.
Fi T.
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ready to speak to a human

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