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Assistance Needed: Account Blocked Issues on Clay Platform

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Hi Clay Team! I just tried to make a new Clay account, and I'm facing an account blocked issue. Can you help me out here please?

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Assistance Needed: Account Blocked Issues on Clay Platform | Clay

12 comments

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Clay Support
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Your account was locked due to our security measures to combat spam usage of free trial credits.
Our team will review your situation and provide updates as soon as possible. If you need further assistance with unlocking your account, please ask to speak with a human in this conversation.
Clay Support
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Was that helpful?
Mathew J.
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I would like to speak with a human.
Clay Support
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I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Mathew J.
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still waiting
Munnawar H.
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Hi Mathew,
Thank you for reaching out to the support team. I see you already have an account with us that doesn't seem blocked, which email address is blocked here?
Mathew J.
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mathew.joseph@rwazi.com
Aditi S.
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Hi Mathew - thanks so much for reaching out. Do you mind reaching out to us via email at support@clay.com or through the Clay app? We'll be able to then tag in the appropriate team to take a closer look at this.
Mathew J.
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on it
Mathew J.
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mail sent Aditi S.
Aditi S.
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Thanks! Will close this out and reply over there
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